Associate Implementation Consultant
ComplyAdvantage · Manilla, Philippines · greenhouse
Your contacts at ComplyAdvantage (1)
Why You're a Fit
Job Description
We are looking for an Associate Implementation Consultant to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.
As Associate Implementation Consultant, you will
- Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements
- Assist clients in deploying rule changes to production efficiently
- Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
- Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
- Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
- Proactively identify project roadblocks and manage subsequent issue tracking / resolution
- Work with Product Management to feedback on issues with current products and provide input around new products
- Write technical requirements and business specifications for client implementations
Who we are looking for
- Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
- 1+ years SaaS or customer facing experience
- Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills
- Attention to detail, plus analytical and problem-solving capabilities
- Experience with dealing with client IT teams as well as systems integrations
- Passionate self-starter that is self-directed and able to execute independently
- Technical understanding of Rest API services and implementation
- Experience with AML and Client Onboarding solutions is a big plus but not required.
About us:
Our mission is to empower every business to eliminate financial crime.
By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.
More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.
ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.