Sales Excellence – Sales Operations Associate Director

Job Summary:

Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.

Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.

This position reports to Sales Excellence Sales Operations Leadership.  Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include: 

• Work completely independently
• Be an individual contributor with ability to balance multiple competing priorities with no guidance
• Manage a team including being a people lead
• Create and execute high complexity workplans
• Interact confidently with senior leadership
• Represent Sales Excellence Sales Operations to leadership
• Translate business requirements/mandate into operational processes
• Demonstrate mastery of supporting tools and processes
• Demonstrate mastery of Sales Excellence Service Areas and how Sales Operations supports them
• Demonstrate full understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture

Qualifications:

Knowledge & Skill Requirements:

• Strong leadership and strategic thinking skills; develops strategies to achieve organizational goals
• Excellent oral and written communications skills in English.  Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
• Strong ability to guide workforce in a global environment:  strong management, work-planning, team-building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually
• Excellent organizational / time management / data management skills
• Excellent analytical and problem-solving skills; synthesizes complex or diverse information
• Excellent business process management skills
• Excellent accuracy and attention to detail
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
• Deep Understanding of finance concepts for a services company

Educational Qualification

Must have: 

Undergraduate degree

English language fluency (oral and written)

Good to have: 

Business Management education desirable

Skills & Work Experience

Must have: 

A minimum of 10 years of experience, with proven track record in team management

Good to have:

Understanding of sales operations processes and tools (e.g., Manage mySales) preferred

Other requirements (please specify such as overtime, etc.)

Must support/mirror working hours for the supported Market Unit or other business area

Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

May be occasionally required to travel domestically or internationally

Additional Comments

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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