Director of IT - GTM and Marketing Applications
Rubrik · Palo Alto, CA · greenhouse
$238,700 – $238,700
Your contacts at Rubrik (3)
Why You're a Fit
Job Description
About The Team:
The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik.
Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures.
About the role:
The Director of IT - GTM and Marketing Applications is a strategic leadership role responsible for owning and driving the vision, delivery, and ongoing management of the enterprise application suite that supports the company’s Go-To-Market (GTM) and Operational functions. This role leads IT efforts across the Marketing, Sales, Channel Operations, Quoting, and Product Operations domains, focusing on seamless, scalable, and data-driven solutions that align closely with commercial objectives. You will serve as the primary IT partner to Marketing, Sales, and Product Operations leadership, shaping the “Lead-to-Cash” and “Product Lifecycle” ecosystems. A strong blend of technical expertise, business acumen, and transformational leadership is required to thrive in this fast-paced environment.
What you'll do:
Strategic Leadership & Roadmapping
- Define, develop, and execute a long-term IT application strategy for Marketing, Sales, Channel Operations, Quoting, and Product Operations aligned with corporate goals.
- Collaborate with executive stakeholders (CMO, CRO, COO) to ensure IT initiatives support business growth targets and customer satisfaction.
- Manage total cost of ownership (TCO) for the application portfolio including budgeting, licensing, and vendor negotiations.
Domain Ownership
- Marketing & Sales: Lead management of CRM platforms (e.g., Salesforce), Marketing Automation (e.g., Marketo, HubSpot), and Sales Engagement tools.
- Channel Operations: Oversee partner portals, deal registration systems, and channel incentive programs.
- Quoting & Pricing (CPQ): Develop and implement Configure Price Quote (CPQ) strategies to maintain pricing accuracy and enforce global contract management standards.
- Product Operations (ProdOps): Support product launch readiness, entitlement management, and facilitate feedback loops between engineering and field teams.
Delivery & Governance
- Lead and mentor a team of IT Application Product Managers/Owners, Business Analysts, Developers, and Program Managers.
- Operate within an Agile delivery framework, ensuring timely and quality application development and enhancements.
- Ensure data integrity and seamless integration across the GTM technology stack.
- Establish governance processes to prioritize system enhancements based on business value, risk, and ROI.
Vendor and Partner Management
- Manage relationships with third-party technology vendors and service providers to drive cost-effectiveness, timely delivery, and adherence to SLAs.
Process Optimization
- Champion digitization and automation initiatives spanning quoting, sales workflows, channel operations, and product lifecycle management to enhance efficiency and scalability.
Risk, Compliance & Performance
- Ensure compliance with relevant SOX controls, security policies, data privacy regulations (e.g., GDPR, CCPA), and other regulatory standards while maintaining system availability and performance.
- Define KPIs and regularly report application performance, project status, and business impact to senior leadership.
Budget & Resource Planning
- Own budgeting, resource forecasting, and allocation for IT applications supporting the assigned domains.
Experience you'll need:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field; Master’s degree preferred.
- 10+ years of progressive leadership experience in IT applications management.
- Proven experience managing enterprise applications used by Marketing, Sales, Channel Operations, CPQ, and Product Operations teams.
- Deep knowledge of CRM, marketing automation, sales enablement, quoting/configuration tools, and product operations systems.
- Strong ability to translate business requirements into scalable technical solutions.
- Expertise in vendor management and contract negotiations.
- Excellent leadership, communication, and executive stakeholder management skills.
- Strong analytical, problem-solving, and decision-making abilities.
Preferred qualifications:
- Prior experience with Salesforce, NetSuite, CPQ tools, channel management software, and product lifecycle management applications.
- Knowledge of cloud platforms and modern integration technologies (APIs, middleware).
- Understanding of SOX compliance, data privacy laws and governance impacting marketing and sales data.
Join Us in Securing the World's Data
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
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Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
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Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
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Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
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Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.