SAP Workflow Lead

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work

The SAP Workflow Lead will manage the Business Process Orchestration and Automation strategy for the S/4HANA program. They will act as the chief architect for the workflow landscape, governing how approval cycles, notifications, and automated process steps are deployed across the enterprise. This role is responsible for the transition from legacy manual processes to a high-velocity, "Insight-to-Action" environment using the S/4HANA Flexible Workflow framework and SAP Build Process Automation. The Workflow Lead ensures that all automated governance adheres to federal internal controls, segregation of duties (SoD), and statutory audit requirements. The SAP S/4HANA Workflow Lead is responsible for leading process strategy, technical governance, and cross-functional enablement.

Key responsibilities:

Own the Enterprise Workflow Roadmap, defining the vision for automated approvals across all modules (B2R, P2P, O2C, etc.) and governing the shift from classic Business Workflow to modern Flexible Workflow
Establish Workflow Design Standards, creating a unified "Agent Determination" strategy (e.g., using Responsibility Management or Organizational Management) to ensure consistency across functional workstreams
Direct "Clean Core" Automation Strategy, governing the use of SAP BTP (Business Technology Platform) and SAP Build Process Automation for complex, cross-application workflows to keep the S/4HANA core pristine
Enforce Federal Compliance, ensuring every workflow design captures a tamper-proof audit trail of "Who, What, and When" to satisfy GAO and FISMA requirements
Architect the Unified Inbox Strategy, governing the configuration of SAP Fiori "My Inbox" and the SAP Task Center to provide executives with a single, mobile-ready point of entry for all pending actions
Optimize Performance and Scalability, monitoring workflow queues (SWWL) and runtime behavior to ensure that automated processes do not create system bottlenecks during peak federal reporting periods
Lead BRFplus Governance, overseeing the design of complex decision tables and business rules that drive dynamic routing, ensuring they are maintainable and high-performing
Direct Integration Efforts, overseeing how workflows interact with external systems, document management systems (DMS), and email/notification gateways
Manage and Mentor the Workflow Team, including Specialists and Developers, fostering expertise in modern low-code/no-code tools and advanced ABAP-OO workflow extensions
Strategic Workstream Collaboration, serving as the bridge between Functional Leads and Technical Architects to ensure "Fit-to-Standard" workflows are maximized and custom code is minimized
Drive Process Analytics, utilizing the Workflow Dashboard and SAP Process Insights to identify process friction and recommend "continuous improvement" automation strategies

Here’s what you need:

7+ years of experience in SAP Workflow Architecture, with a track record of leading workflow workstreams for large-scale S/4HANA implementations
Expertise in S/4HANA Flexible Workflow and SAP Build Process Automation, including cloud-based workflow extensions
Experience in BRFplus, SAP Organizational Management (OM), and Fiori UX integration

Nice to have:

Knowledge of SAP Activate, specifically managing the "Explore" and "Realize" phases for technical automation workstreams
Proficiency in advanced troubleshooting (SWW_CONT, SWEL) and the ability to guide developers in BAdI-based workflow extensions
Experience with Federal Approval Hierarchies, ensuring workflows accurately reflect the federal "Chain of Command" and delegated spending authorities
Familiarity with Federal Audit Trails (FIAR), ensuring system logs meet the highest levels of evidentiary standards
Bachelor's degree in a related field

Eligibility requirements:

US Citizen (no dual citizenship)
Must be eligible to obtain a government Secret Clearance
Willingness to travel up to 25%

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$116,900—$243,100 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

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