Why You're a Fit
Job Description
About Paragon
Paragon is building the infrastructure layer that powers integrations for modern SaaS companies. We help teams ship and operate integrations faster - so product teams can focus on their core product instead of integration complexity. Our customers range from fast-growing startups to large enterprises, and our platform runs mission-critical integrations in production.
About the Integrations team
The Integrations team builds the core systems that make it easy - and safe - to create, ship, and operate integrations at scale. That includes connector development workflows, shared libraries and services, and the runtime capabilities needed to keep integrations reliable in production.
What you’ll do
Build and maintain core services that power integrations in production (connectors, shared integration components, and platform APIs).
Improve the developer experience for building and operating integrations: faster iteration loops, stronger tooling, clearer debugging and observability.
Design and ship resilient integration behavior: retries/backoff, rate limiting, pagination patterns, idempotency, and error handling.
Partner with product and customer-facing teams to deliver integrations that are correct, maintainable, and easy to support.
Raise quality and reliability through testing strategy, monitoring/alerting, incident learnings, and operational improvements.
Participate in an on-call rotation for production systems and contribute to incident response and postmortems.
What we’re looking for
5+ years of professional software engineering experience, ideally in backend, platform, or full-stack roles.
Strong proficiency in building production services and APIs, with a focus on reliability and maintainability.
Experience designing systems that deal with external dependencies (third-party APIs), including nuanced failure modes and operational realities.
Comfort owning projects end-to-end: scoping, design, implementation, rollout, and ongoing iteration.
Strong communication: you write clearly, collaborate well, and can explain tradeoffs to both technical and non-technical partners.
Nice to have
Experience with integrations, developer tooling, SDKs, connector ecosystems, or API-first products.
Background in operational excellence: observability, incident response, SLOs, capacity planning, and performance tuning.
Familiarity with TypeScript/Node, modern web services, queues/workers, and cloud infrastructure.
Experience working in B2B SaaS and shipping customer-facing platform capabilities.
Why this role at Paragon
You’ll work on high-leverage infrastructure that directly impacts shipping velocity and customer outcomes.
You’ll build systems that must be both developer-friendly and production-grade—where correctness and reliability matter.
You’ll have real ownership: meaningful projects, clear impact, and tight feedback loops from customers and internal teams.
Compensation & benefits
We’re hiring for this role in the United States (remote), with competitive base salary + equity, depending on experience and location.
In addition to base salary, we offer:
A brand new laptop and any additional equipment you need to do your best work
Top-of-the-line health, dental, and vision insurance
Unlimited PTO, with a minimum encouraged amount per year
Annual team retreats
Optional relocation support to Los Angeles, CA if you’d like to work closer to part of the team