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Business Operations Manager

Modal · New York · ashby

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First seen: 2026-02-07 · Last seen: 2026-02-10

Why You're a Fit

Cross-functional leadership with sales, marketing, product
Director, AI Emerging Tech, ServiceNow (2025-present)
"This person will work closely with folks across marketing, sales, operations, and finance across a variety of initiatives to help scale the business i..."
Hands-on with LLMs, PyTorch, CUDA, GPU inference
Senior Director, Generative AI, Teradata (2023-2025)
"...mple to train models, run batch jobs, and serve low-latency inference..."
Hit $10M in sales in first 2 years
Director, Product, Dell Technologies (2019-2021)
"This person will work closely with folks across marketing, sales, operations, and finance across a variety of initiatives to help scale the business i..."
Hit $10M sales building resellable innovation solutions
Track record
"This person will work closely with folks across marketing, sales, operations, and finance across a variety of initiatives to help scale the business i..."
LLMs & Generative AI (PyTorch, CUDA, GPU inference)
Technical skills
"...mple to train models, run batch jobs, and serve low-latency inference..."

Job Description

About Us:

Modal provides the infrastructure foundation for AI teams. With instant GPU access, sub-second container startups, and native storage, Modal makes it simple to train models, run batch jobs, and serve low-latency inference. Companies like Suno, Lovable, and Substack rely on Modal to move from prototype to production without the burden of managing infrastructure.

We're a fast-growing team based out of NYC, SF, and Stockholm. We've hit 9-figure ARR and recently raised a Series B at a $1.1B valuation. We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale AI, Substack, and Suno.

Working at Modal means joining one of the fastest-growing AI infrastructure organizations at an early stage, with many opportunities to grow within the company. Our team includes creators of popular open-source projects (e.g. Seaborn, Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

The Role:

We’re looking for business operations managers to join the team. This person will work closely with folks across marketing, sales, operations, and finance across a variety of initiatives to help scale the business in our next phase of growth. You'll be a generalist who gets in the weeds on all the business and operational aspects of a high-growth startup. In this role, you will:

  • Drive in-depth quantitative analyses to inform our pricing and packaging strategy.

  • Help spin up our deal desk and streamline enterprise deals.

  • Support the exec team on various finance functions, from investor relations to large cloud vendor negotiations to identifying cost optimization opportunities.

  • Implement new tools and processes to enable the GTM org to grow rapidly.

  • Get creative on a spectrum of ad-hoc projects like securing new office space in Manhattan.

Requirements:

We are looking for someone who:

  • Has 5+ years experience working in some kind of business function (e.g. banking, consulting, startup).

  • Has some exposure to tech and coding (in order to understand our product & customer, work with analytical tools, and build out custom tooling).

  • Is analytical, organized and detail-oriented, holds their output to a high bar of excellence.

  • Is eager to learn about a variety of different business functions and juggle many projects at once.

  • Is excited about working in-person in NYC.

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