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Job Description
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here.
About the Role
As an RN Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.
In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it.
Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.
What You’ll Do
Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
Build the systems of the future in working with Medicare patients.
What You Bring to the Table
RN license in good standing.
Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
Endless empathy for people, and a strong ability to fight for those who cannot.
Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
Pride in your technical savvy; you can quickly and fluently learn new systems and software.
An extreme bias toward action and execution.
A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.