Account Manager

Integration meets innovation

Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 for five quarters in a row. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

As an Account Manager at Celigo Australia, you will play a pivotal role in nurturing and expanding relationships with our customers across the ANZ region. You’ll serve as a trusted advisor to organizations leveraging Celigo’s integration and automation platform, helping them streamline operations, scale efficiently, and unlock measurable business value. Your focus will be on driving customer success, ensuring strong adoption of Celigo’s solutions, and identifying opportunities for growth, renewal, and long-term partnership within the dynamic Australian and New Zealand markets.

What would you do if hired?

• Serve as the primary point of contact for a portfolio of customers, developing strong relationships and ensuring alignment with their business goals.
• Drive customer retention through proactive engagement, strategic account planning, and identifying upsell/cross-sell opportunities.
• Partner with customers to understand their evolving needs and ensure Celigo’s solutions deliver measurable business outcomes.
• Work cross-functionally with Customer Success Managers, Solutions Consultants, and Product teams to support customer success and resolve challenges efficiently.
• Manage contract renewals and negotiations, ensuring continued customer satisfaction and long-term account health.
• Gather customer feedback to help shape Celigo’s roadmap and advocate for customers internally.

Who we're looking for

Skills & Abilities

• Strong communication and interpersonal skills; able to craft compelling outreach messages and engage executives confidently.
• Experience managing multiple accounts and priorities in a fast-paced environment
• Ability to understand technical concepts and communicate them effectively to both technical and non-technical audiences.
• Confidently delivering product demos, renewal pitches, and ROI presentations.

Education & Experience

• 3+ years of experience in account management, customer success, or sales within SaaS or technology companies
• Proficiency with CRM tools, prospecting platforms, and sales engagement software (e.g., Salesforce, Outreach, LinkedIn Sales Navigator)
• Familiarity with iPaaS (Integration Platform as a Service), SaaS ecosystems, APIs, and cloud-based software solutions.
• Experience with CRM and customer success tools (e.g., Salesforce, Gainsight, HubSpot, Zendesk, etc.).
• Demonstrated experience with account planning, renewal forecasting, and revenue growth.

Why Celigo

• Number one solution for the fourth consecutive quarter in the G2 Winter 2025 iPaaS report
• Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2025 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI
• Competitive compensation 
• High-growth, collaborative, and inclusive work environment
• Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
• Generous benefits package, including parental leave
• Monthly tech stipend
• Recognition opportunities

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.